Help center
A little clarity.
A lot more play.
Answers on the HexaCore Launcher, sign-in, common technical issues, and gameplay features.
Getting Started
Open Getting Started for account and installation guidance, then visit Download to see the available launcher builds. Check Servers for the current availability of each modpack.
Microsoft sign-in is used to verify Minecraft Java Edition ownership. Use the Microsoft account associated with your Java Edition license.
A modpack description is not a promise that its server is already open. Packs marked as in development are being prepared; check the server list and official announcements for availability.
Downloads & Launcher
Use the Download page on hexacore.fun. Choose an available build for your operating system and follow its installation instructions. Avoid downloads shared by unknown third parties.
The first installation needs to download the modpack files. Download time depends on the pack size, your connection, and disk speed. Keep enough free disk space and let the installation finish.
Technical
Record the launcher version, modpack, operating system, and exact error. Include relevant logs or screenshots when contacting support, but remove passwords, access tokens, and other private information.
Start by lowering render distance, disabling shaders, and closing unnecessary applications. Check the requirements for your chosen pack, update graphics drivers, and leave enough memory for the operating system.
Account & Security
No. Never share passwords, authentication codes, access tokens, or session cookies. Use the official sign-in flow and provide only the non-sensitive diagnostic details needed for your issue.
Visit the Contact page for official community and support links. Include a clear description of the problem and the steps needed to reproduce it.
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